A Lifetime of Service
Our warranty is a testament to our commitment to quality and your satisfaction.
Limited Lifetime Warranty
At iDiamond Jewelry, we stand behind the enduring beauty and quality of every piece we craft. Our Limited Lifetime Warranty reflects our commitment to excellence, offering you peace of mind and lasting confidence in your investment.
Craftsmanship Guarantee
We guarantee your jewelry is free from defects in craftsmanship — every curve, cut, and polish reflects our commitment to excellence.
Quality Assurance
Every diamond and gemstone is hand-selected for beauty, clarity, and authenticity, with GIA, IGI or HRD reports provided where applicable for your peace of mind.
Lifetime Resizing
Resizing is available for life where technically possible without creating an entirely new piece, subject to technical assessment.
Prong Tightening
Protect the precious gemstones you love with our prong tightening service, included as part of your ongoing care.
Lifetime Polishing & Rhodium
Enjoy lifetime polishing and lifetime rhodium treatment to keep your jewelry radiant. Repair, resizing and replacement eligibility depends on the piece and technical assessment.
Please note that our warranty does not cover main centre-stone or large-diamond loss, misuse, unauthorized modification or third-party repair, cases requiring an entirely new piece, or work that does not pass technical assessment. See the Warranty page for full terms.
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Emphasize the premium, personalized diamond-buying experience—each feature
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Jewelry Repair and Polishing
Regular cleaning is essential to maintain the brilliance and shine of your jewelry. Our skilled professionals are equipped to clean and restore your pieces to their original luster.
If you wish to make custom alterations to your jewelry, we can help you turn your vision into reality. We offer prong retipping and tightening, stone replacement, repolishing, and sizing adjustmen
Jewelry Repair and Polishing
Regular cleaning is essential to maintain the brilliance and shine of your jewelry. Our skilled professionals are equipped to clean and restore your pieces to their original luster.
If you wish to make custom alterations to your jewelry, we can help you turn your vision into reality. We offer prong retipping and tightening, stone replacement, repolishing, and sizing adjustmen
Explore More
Looking for more diamond guides, buying tips or details about the 4Cs? Explore more of our diamond education pages:
FAQs About Service
Every purchase includes lifetime polishing, cleaning, prong checks and lifetime resizing where technically possible, subject to technical assessment. Our IGI or GIA-certified experts inspect each piece and send annual reminders to keep your jewelry brilliant.
Service your ring every 12 months. We ultrasonically clean, tighten prongs, re-rhodium white gold and issue a condition report—all completed by IGI or GIA-certified technicians by iDiamond.
Resizing is available for life where technically possible without creating an entirely new piece, subject to technical assessment. Turnaround depends on the work involved; our team confirms timing after assessment.
Schedule a courier pickup for servicing →book an appointmentAbsolutely. Our artisans can replace stones, rebuild settings or transform heirlooms into new designs.
Start your restoration journey with a free assessment →design your ownChoose your time in our calendar, select cleaning, resizing or repair, and confirm checkout; we’ll arrange insured courier collection and send instant confirmation →book an appointment
Yes. Lab-grown and mined diamonds receive identical cleaning, inspection and warranty coverage, ensuring lasting sparkle and peace of mind.
iDiamond pairs Dubai craftsmanship, IGI or GIA-certified expertise, ethical lab-grown options and free UAE delivery, offering concierge-level care from purchase through lifetime after-care.
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