We offer diamonds graded by internationally renowned labs, IGI. Our pieces range from DEF (colorless) to GHI (near colorless) with clarity from VVS to SI, ensuring a selection of brilliance for every preference.

Yes, we offer both natural and lab-grown diamonds, each crafted to our impeccable standards of brilliance and quality.

Our collections feature 18K gold (yellow, white, and rose), as well as platinum options upon request.

Yes. We offer bespoke customization services to create a piece that perfectly reflects your vision. Please contact us directly or visit our showroom to begin your journey.

Absolutely. Use our Visualize Style feature to try on rings virtually and explore different styles before making a decision.

Simply select your desired item, choose the specifications, and proceed to checkout. For custom pieces, contact us for a personal consultation.

Yes, we ship worldwide with secure and insured delivery partners to ensure your order arrives safely.

Eligible ready-made pieces can be delivered the same day across the UAE, subject to availability, payment confirmation, location and order time. Custom jewelry is normally ready within 2–3 days after final design approval and payment. International delivery is normally completed within approximately one week.

You may request a full refund within 48 hours of placing the order, provided all of the following conditions are met:

• The item is in its original, unworn, and undamaged condition.
• The original receipt and authenticity certificate are included.
• The refund request is submitted within 48 hours after order confirmation.

After 48 hours: you're welcome to upgrade to another piece, with 60% of your original purchase value credited toward your new selection. Items showing signs of wear, damage, or alteration will not be eligible for a refund.

To begin the return process, please contact our customer service team with your order number and reason for return:

• Phone:
  +971 4 264 1178,
  +971 52 513 5922
• Mail:
  [email protected]
• We are here to assist you with care and professionalism at every step.

GIA, IGI or HRD reports are provided where applicable, so you can verify the authenticity and quality of your diamond.

We recommend regular cleaning using a soft cloth and storing pieces separately. Complimentary lifetime cleaning is available in-showroom.

Yes. We invite you to book a private consultation, either in-showroom or virtually, for a tailored and discreet experience.

Certainly. We offer complimentary resizing for most ring styles. Please reach out to us with your order number to begin the process.

Yes. We offer complimentary engraving on select pieces, adding a personal touch to your jewelry.

Every iDiamond piece is presented in our signature box, ready for gifting. Personalized gift messages are available upon request.

Yes. During checkout, you can select the option to ship directly to the recipient and include a personalized message.

We are pleased to offer exclusive benefits to returning clients, including early access to new collections, private previews, and special services.

Yes. We offer lifetime complimentary cleaning and polishing for all iDiamond pieces. For repairs or inspections, please visit our showroom or contact our team.

We are pleased to offer exclusive benefits to returning clients, including early access to new collections, private previews, and special services.

We accept major payment cards, Apple Pay, Tabby, Tamara, and cash on arrival. You can also pay 10% in advance and settle the remaining balance on delivery. Payment methods, instalment options and partial-payment arrangements are subject to eligibility, order type and applicable conditions.

Absolutely. Our website uses industry-standard encryption and secure checkout protocols to protect your personal and payment information.